Driving down the road laughing that night, neither one of us saw it coming. We were happy with a job well done, and life was good. Ms. Jones was pleased with her countertops - at least that one Ms. Jones, at least that one night.

Jason Nottestad, a 16-year veteran of the stone industry, is National Customer Service Manager for VT Stone Surfaces; he'll also co-present "Creating a Foolproof Templating Protocol" at StonExpo/Marmomacc Americas on Jan. 24. He can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

While this is his last column in Stone Business, Jason Nottestad's vast wealth of installation knowledge is still available at Stone Business Online – just go to the “Articles” button at the Main Menu, and then look for “The Installer.”


This article first appeared in the January 2011 print edition of Stone Business magazine. ©2011 Western Business Media Inc.

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